Accessibility statement
Accessibility statement for services
As part of our accessibility statement, , we would like to provide you with an overview of the compatibility of the service(s) described below with the accessibility requirements set out in legal regulations (in particular the Accessibility Enhancement Act – BFSG).
Information about the service provider
Patricio Travel GmbH
Am Hafen 8
94130 Obernzell
Bavaria
General description of the service
Patricio Travel is a specialist sports tour operator based in Germany that has been organising tailor-made tennis, padel and fitness trips since 1996. The service includes the arrangement and organisation of active holidays, training camps, group trips, LK camps, tennis events, padel camps and fitness events.
These trips are offered to selected destinations in Antalya (Turkey), Crete (Greece), Croatia and Mallorca (Spain). Booking enquiries and advice are available via the website www.patriciotravel.com as well as by telephone and email via the company headquarters.
Explanations regarding the provision of the service
The service is provided in several steps:
First, customers can choose from a range of travel offers on the website www.patriciotravel.com, including individual sports trips, group trips, specialised training camps (LK camps) and event weeks with international coaches and presenters. Booking requests can be made online via the website or by contacting the Patricio Travel team directly.
Once the booking request has been made, Patricio Travel, as the tour operator, organises the complete travel package, including accommodation in selected partner hotels and resorts, transfers, training sessions with professional coaches from the PCT Tennis & Padel Academy, and access to first-class sports facilities (tennis courts, padel courts, fitness facilities).
The actual service is provided at four main destinations: the Ali Bey Hotels & Resorts in Antalya, the Kalimera Kriti Hotel & Village Resort on Crete, Bluesun Hotels & Resorts in Croatia and various hotels on Mallorca. There, guests receive professional sports training, can take part in tournaments and events, and enjoy the holiday character of the trip at the same time.
Status of compliance with requirements
The above-mentioned service is partially compliant with the Accessibility Enhancement Act (BFSG).
The following parts/content/functions of the service are not accessible:
Patricio Travel is currently in the process of gradually implementing the legal requirements for accessibility in accordance with the Accessibility Enhancement Act (BFSG). The service is currently partially accessible.
Non-accessible parts of the service – implementation deadlines
We are actively working to continuously improve our digital offerings and the accessibility of our services and to adapt them to legal requirements. The full implementation of all necessary accessibility measures is planned for the end of 2025.
We are already endeavouring to find individual solutions for customers with special needs. If you have any questions about the accessibility of our offerings, we will be happy to assist you personally.
Creation of the accessibility statement
Date of creation of the accessibility statement: 07.10.2025
Date of last review of the above services with regard to accessibility requirements: 07.10.2025
Assessment of the status of accessibility
The assessment of the status of accessibility is based on the assessment by an external provider.
Feedback option and contact details
Address:
Patricio Travel GmbH
Am Hafen 8
D-94130 Obernzell
Email: info@patriciotravel.com
Telephone: +49 8591 / 93 99-111
Link to website: http://www.patriciotravel.com
Responsible market surveillance authority
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
Telephone: + 49 (0) 391 567 6970
Email: mlbf@ms.sachsen-anhalt.de
Information on the current address of the MLBF can be found here: https://ms.sachsen-anhalt.de/ themes/people-with-disabilities/news/market-surveillance-authority-of-the-federal-states-for-the-accessibility-of-products-and-services.