Accessibility statement

As part of our accessibility statement, , we would like to provide you with an overview of the compatibility of the service(s) described below with the accessibility requirements set out in legal regulations (in particular the Accessibility Enhancement Act – BFSG).

Information about the service provider

Patricio Travel GmbH
Am Hafen 8
94130 Obernzell
Bavaria

General description of the service

Patricio Travel is a specialist sports tour operator based in Germany that has been organising tailor-made tennis, padel and fitness trips since 1996. The service includes the arrangement and organisation of active holidays, training camps, group trips, LK camps, tennis events, padel camps and fitness events.

These trips are offered to selected destinations in Antalya (Turkey), Crete (Greece), Croatia and Mallorca (Spain). Booking enquiries and advice are available via the website www.patriciotravel.com as well as by telephone and email via the company headquarters.

Explanations regarding the provision of the service

The service is provided in several steps:
First, customers can choose from a range of travel offers on the website www.patriciotravel.com, including individual sports trips, group trips, specialised training camps (LK camps) and event weeks with international coaches and presenters. Booking requests can be made online via the website or by contacting the Patricio Travel team directly.

Once the booking request has been made, Patricio Travel, as the tour operator, organises the complete travel package, including accommodation in selected partner hotels and resorts, transfers, training sessions with professional coaches from the PCT Tennis & Padel Academy, and access to first-class sports facilities (tennis courts, padel courts, fitness facilities).

The actual service is provided at four main destinations: the Ali Bey Hotels & Resorts in Antalya, the Kalimera Kriti Hotel & Village Resort on Crete, Bluesun Hotels & Resorts in Croatia and various hotels on Mallorca. There, guests receive professional sports training, can take part in tournaments and events, and enjoy the holiday character of the trip at the same time.

Status of compliance with requirements

The above-mentioned service is largely compliant with the German Accessibility Strengthening Act (BFSG).

We are committed to digital accessibility and strive to design our website so that it is fully accessible to all users. Therefore, we continuously work to fully implement the requirements of the German Accessibility Strengthening Act (BFSG) and the Ordinance on the Accessibility Strengthening Act (BFSGV).

Our website implements the Web Content Accessibility Guidelines (WCAG):

Keyboard accessibility: All content and functions are fully accessible via keyboard, allowing users without a mouse to navigate without restrictions.

Optimized contrast: We ensure sufficiently high color contrasts for improved readability.

Screen reader support: We use ARIA attributes, alt text, and hierarchical heading arrangement.

We actively work to continuously improve our digital offerings and the accessibility of our services and to adapt them to legal requirements. We strive to find individual solutions for customers with special needs. We are happy to answer any questions you may have about the accessibility of our services.

Feedback option and contact details

If you have noticed any barriers to accessing content on our website, please feel free to let us know:

Email: info@patriciotravel.com

Telephone: +49 8591 / 93 99-111

Link to website: http://www.patriciotravel.com

Responsible market surveillance authority

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)

Telephone: + 49 (0) 391 567 6970
Email: mlbf@ms.sachsen-anhalt.de

Information on the current address of the MLBF can be found here: https://ms.sachsen-anhalt.de/ themes/people-with-disabilities/news/market-surveillance-authority-of-the-federal-states-for-the-accessibility-of-products-and-services.